Yes, it’s nice that when someone signs up for an NBC Profile that one gets 3 free credits to watch locked content. Here’s how it describes this nice benefit for creating a new account:
From the FAQ page at nbc.com (as of 7/01/18)—
What are the benefits of signing up for an NBC Profile?
When you sign up for an NBC profile, you’ll get the following benefits:
- A seamless cross-device experience. Sign in and watch episodes and clips across all your devices.
- Continue watching episodes and clips right where you left off.
- Save your favorite shows and episodes.
- Get 3 free credits to watch locked content.
Where can I use my NBC Profile?
Currently, your NBC profile is available on NBC.com and the NBC App for:
iOS
tvOS
Roku
Android Mobile
AndroidTV
Amazon Fire Tablet
Amazon Fire TV
But, after using up those 3 free credits, how does one go about getting more? That information is rather elusive.
Sure, it’s nice that once an episode is unlocked by a credit, it will remain unlocked for all devices. And, credits don’t expire. But, what if someone wants more nbc.com credits?
This blog post investigates how to get more credits. When we find more info, we will post it here.
The FAQs about credits doesn’t reveal how to get more, yet.
Other Ways to Watch NBC Online by Streaming
This article has good info—NBC Live Stream: How to Watch NBC Live Online Without Cable, listing the various options for getting access to NBC shows without a Cable TV provider per se.
One Way to Get More Credits
(Update 9/03/18) I asked nicely on Twitter and got an answer from @NBCSupport —
In a private direct message, I sent my email via DM and someone from their team said:
Hi there! Thanks for reaching out. Because you posted such a great tweet, we’ve added 10 more credits to your account. Happy watching!
Your mileage may vary. Thank you NBC!
For the record, also tried to contact NBC via their contact form. I did get an automated email from Zendesk. But I have not yet received any replies.
So you have asked the question but have not provided any answer at all?
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Mgminstrell – Just found the answer, woohoo! Added an update to end of blog post. May the odds ever be with you.
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No update at the end of the blog post as far as I can see. The last words of the blog: “For the record, also tried to contact NBC via their contact form. I did get an automated email from Zendesk. But I have not yet received any replies.” If you added more to the blog, perhaps you signed out before saving or publishing the changes.
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Dave, thanks for your comment. Please read the section above the last paragraph, titled -> One Way to Get More Credits (Update 9/03/18)
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uh…. tweeting them (don’t have an account) and hoping they just give you more credits is not a real answer. I don’t understand why we can’t just pay for them. One of my PET PEEVES on the NBC APP is the so called “watch for free” yeah…. if you pay a “provider” a monthly fee! If I HAD cable or direct tv or whatever I’d watch my shows on there and tivo or DVR them. But no. I “cut the cord” because I only like to watch select shows. Sometimes I’ll go months without watching TV. I can understand they want to “pay” for the shows somehow but if I miss a show it is only unlocked a very short time. For example I HAVE season 1 of This is Us – I’d Like to watch season 2… but I missed some shows so I’d have to watch through the app. All of season 1 and half of season 2 are locked! I don’t care if I have to pay 1 or 2 dollars a credit I should be able to buy/earn more credits at the very least (but then my viewing better darn skippy be ad free) So I’m sorry but you really didn’t answer the question. (and IMHO this post shouldn’t exist if it doesn’t really provide an answer – sorry. 😦 )
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I also don’t tweet but may try to email them. Last season I watched all the NBC I wanted via my Roku, with the new season I can’t and I’m limited to watching only three using credits? Is this something new ? I don’t recall any episodes being locked last year, at least not on the shows I watch. I watch ALL of the Chicago shows. I’ve cut the cable so no tv provider. Guess I won’t be watching if everything is locked.
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I’ve written a script to get credits. It is working. I can increase your credits in the app. I want to sell those credits. It is not a scam pay me only if you can see a credit on your side. I need money for my new project. Feel free to text me at realwinchester@icloud.com
Will not be available all the time. I do check my texts once in a day and process them so do not rush. Don’t spread this over because If NBC got to know this they will close this adjustment. When you DM me all you gotta provide is email which is associated to nbc account.
Regards,
RW
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I love watching nbc on my phone but how do we get more credits i would love to know.
Sincerely sam
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From the app TOS.
tl;dr: NBC has verbiage in place within the TOS that references paid subscriptions. Users are agreeing to the terms of paid accounts already.
There is no link to subscribe or information about how to cancel. Maybe… hopefully… this is them getting prepared to launch a subscription option.
******
6. Paid Subscriptions and Credits
We provide some of the NBCUniversal Services to you free of charge and other NBCUniversal Services require payment. We may charge a fee for any portion of the NBCUniversal Services. You must be at least 18 years old or have obtained permission from your parent or guardian in order to make any purchases of, on or through the NBCUniversal Services. We will provide you with advance notice of all fees we charge and any changes to our fees. If you continue to use the NBCUniversal Services after a fee has been imposed or increased, you agree to pay the fee or increase.
Some NBCUniversal Services require paid subscriptions to access. If you sign up for a subscription, you agree that your subscription may be automatically renewed and, except as otherwise stated in applicable Additional Terms, unless you cancel your subscription, you authorize us to charge your payment method for the next subscription period. If you terminate a subscription, you may be responsible for the full amount of the subscription payments for the subscription period in which your termination was effective.
When you provide payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method provided. You must notify us of any changes to your payment information. We may use third party credit card updating services to obtain current expiration dates on credit cards.
If you do not pay any fees when due, (i) you remain liable for the fees as well as any costs we incur in collecting the fees, including attorney and collections fees, (ii) you authorize us to continue charging your chosen payment method and (iii) we may suspend or terminate your access to the NBCUniversal Services.
Digital Items
Purchases of usage subscriptions and other virtual currency including credits, points and any virtual items available on the NBCUniversal Services (collectively “Digital Items”) are non-refundable, have no monetary value (i.e., are not a cash account or equivalent), and are purchases of only a non-exclusive, revocable, non-assignable and non-transferable right to use the Digital Item. All Digital Items are our Content and you have no proprietary or monetary interest in your Digital Items. We may immediately suspend or terminate your rights to Digital Items in our sole discretion without notice or liability. We may establish limits on Digital Items like expiration dates or maximum amounts. We may also modify Digital Items in our sole discretion, and such modifications may make the Digital Items more or less valuable or functional.
You may not transfer, sell, purchase, barter, or trade Digital Items or attempt or offer to do so. Any attempted transfer will be null and void. If we suspend or terminate your Digital Items, you forfeit those Digital Items except as may be set forth in Additional Terms (such as refund policies that may apply to a subscription service). Except as may be set forth in Additional Terms or as required by applicable law, we are not responsible for repairing or replacing any modified, suspended or terminated Digital Items or for providing any credit, refund or other sum related to Digital Items.
Payment Processors
When you purchase NBCUniversal Services, you may be required to provide personal information to an independent third party payment processor, as further described in our Privacy Policy. If the payment processor is responsible for the treatment of your personal information, the collection, transmission and processing of your personal information will be governed by that payment processor’s privacy policy. We are not responsible for any damages relating to your placement of an order with a payment processor and, except as otherwise agreed, we will not provide refunds for such purchase. You are responsible for all such transactions and any associated charges. In addition, if a payment processor experiences a data breach that affects your information, we will not be responsible for such breach.
Right of Cancellation
Depending on your location, applicable law may grant you a right to cancel NBCUniversal Services (including subscriptions) that you purchase. If applicable law grants you such a right (e.g., for users in the European Union,) then the following terms in this “Right of Cancellation” section apply to you. This section does not apply to other users and does not create or convey to you any rights in addition to the rights you may have under applicable law.
If you purchase a subscription to one of the NBCUniversal Services, you have the right to cancel your contract and receive a full refund of the subscription fee for those NBCUniversal Services provided that you cancel those NBCUniversal Services within 14 days of the day we accept your order, or until you start downloading or streaming any Content under the subscription, if earlier. For semi-annual and annual subscriptions, if we receive your notice of cancellation within 30 days after the first day of your initial billing, you will receive a refund of the subscription fee. If we refund your subscription fee, you will still be required to pay any other charges incurred. If you wish to cancel, you must follow the cancellation instructions for the particular NBCUniversal Service.When you purchase a license to access, view or download Content or Digital Items, you may be given an opportunity to consent to the access, streaming or download at the time of purchase. If you provide this consent, you will lose your right to cancel and the license purchase fee may not be refunded.
Promotional Codes
Promotional codes for certain NBCUniversal Services or Content may be available, including as part of promotions by third parties. You may redeem promotional codes according to the rules for that promotion. Promotional codes can only be used once, cannot be redeemed for cash, and may not be combined with other offers. If you received a promotional code through an offer by a third party, additional conditions may apply.
Trial Periods
We may provide a limited free trial period (“Trial Period”) to certain users regarding certain NBCUniversal Services. We are not required to offer Trial Periods and we determine your eligibility for a Trial Period in our sole discretion. Trial Periods may be subject to Additional Terms
If we provide you with a Trial Period, then you must provide valid payment method information in order to use the applicable NBCUniversal Services during the Trial Period. We will not charge you for those NBCUniversal Services subject to a Trial Period. If you do not cancel the applicable NBCUniversal Services by the end your Trial Period, you authorize us to automatically charge your payment method for NBCUniversal Services subsequent to the Trial Period (e.g., for each of the following payment periods for a subscription NBCUniversal Service until terminated). WE MAY NOT SEND YOU NOTICE THAT YOUR TRIAL PERIOD HAS ENDED OR THAT YOUR PAYMENTS HAVE BEGUN. IF YOU WISH TO AVOID CHARGES TO YOUR PAYMENT METHOD, YOU MUST CANCEL THE TRIAL PERIOD PRIOR TO THE END OF YOUR TRIAL PERIOD. You may only have one Trial Period for an NBCUniversal Service before you must begin paying for that NBCUniversal Service. If you exceed this limit, we may charge your chosen payment method for any Trial Period after the first or suspend your use of the NBCUniversal Services, in our sole discretion.
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I figured out how to unlock the lastest epidode. All I did was link your tv provider to your profile. You will have to supply your e=mail and password you use to enter tv provider website.
Susan G.
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I just want to purchase credits. Why is this so difficult..?
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Hey NBC I jus wanna say I love all the shows each and every one ! I live in a small town in My where cable is not available so all I have to watch is my phone I’m obsessed with all the Chicago series I’m a stay at home mother of 3 my alone time consists when the babies are at school I’m out of credits and I’m wondering how to go about getting more! NBC is my favorite channel! THANK YOU for creating such great shows !! God Bless and have a wonderful day!
# Faithfully yours
# bored # NEED credits please #♥️ NBC ,
AMANDA
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I just want more credits NBC!! Why do you have to make it so difficult? I’m not watching my current episodes just to hold on to my credits.
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WTF. So I have to tag NBC and tweet something about how to get more credits to get more credits? . LOL
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How come when use a credit it only lets you watch 1 week show and not the whole season my girlfriend watches dsys of or life and it don’t use credits i use 1 credit to watch titan games but now i have to use another one to watch the following week
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The amount of stupid in the comment section here is just unfathomable. The people who think this blog is NBC?! Holy shhh. And the Karen who is mad that the question wasn’t answered? Wow. Makes me think, these are the type of people who aren’t wearing masks right now.
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I resent that SYFY only informed me of the need for credits after I already watched 1 episode of a series. I would not have started it if I had known there was an issue like this where, if you want to buy credits, you can’t! I’m so glad that I didn’t use the 3 free credits to watch 3 more episodes because then I’d be hooked on the show with no way to continue.
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Hey, so I think I found the answer. NBC launched their streaming service called Peacock, of which SYFY is part of NBC. So if you want to stream Resident Alien or some other stuff, look into peacock.com if it has what you’re after. Right now the base subscription is about $5/month. I know it’s not “credits” you could buy one-off. But it’s as close as I can find.
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I love peacock tv and would love more credits.
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DJ Chuang is the "orange Asian man," adopting the color orange as his signature color upon moving to Orange County, California, in the summer of 2007.
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