when Google Chrome can’t reach internet but Safari can

Recently ran into this on my MacBook Air, where I could connect to the internet via wifi on Safari, but I would get an error, “This site can’t be reached” on Google Chrome. That’s weird, right?

DNS_PROBE_FINISHED_BAD_SECURE_CONFIG

NET::ERR_CERT_SYMANTEC_LEGACY Google Chrome warning

What should you do when you see this warning message in your web browser, i.e. Google Chrome?

1. Don’t panic. You didn’t do anything wrong, per se. Take a deep breath. Ahhh.
2. This error means the website is using an SSL certificate that is obsolete. (You can read more technical details if you want.)
3. You could go ahead and click on the “Advanced” button on the lower left corner to proceed to the site. However, avoid entering any personal information while visiting the site, since the site is unverified and insecure.
4. If you want to be a “Good Samaritan,” you can contact the webmaster of that site, and mention that their SSL certificate needs to be renewed and upgraded. Share the link to this blog post.

What if you’re the webmaster or site administrator?

Symantec and DigiCert will replace all affected certificates at no cost. Learn more about how to do this at symantec.com.

If your website users are seeing warning messages in Chrome and other browsers, you need to replace your Symantec-issued certificates and stop user warnings from displaying on your site. You can read more of the technical details too.