Jim Collins – Articles – Management

Drucker belonged to the church of results.  Instead of starting with an almost religious belief in a particular category of answers—a belief in leadership, or culture, or information, or innovation, or decentralization, or marketing, or strategy, or any other category—Drucker began first with the question “what accounts for superior results?” and then derived answers. He started with the outputs—the definitions and markers of success—and worked to discover the inputs, not the other way around. And then he preached the religion of results to his students and clients, not just to business corporations but equally to government and the social sectors. The more noble your mission, the more he demanded: what will define superior performance? “Good intentions,” he would seemingly yell without ever raising his voice, “are no excuse for incompetence.”

via Jim Collins – Articles – Management.